Before the invoice.
Before the transfer.
A second look.
A suspicious invoice lands in the office. A login warning looks urgent. A text seems to come from the owner. Your staff need a familiar way to stop and check.
A free 20-minute conversation. Phone or Zoom, no purchase required. Founding rates are available on the pricing page.
"I'm in a meeting. Buy $400 in gift cards for a client and send the codes here. Keep it between us for now."
Don't buy or send anything. Call the owner on the number you already have. Secrecy plus urgency is the pattern, not a favor.
Recreated example.
One clear route.
Send the message
Use the agreed email or text route with a short description. Remove sensitive details. Nothing is monitored automatically.
Get a bounded assessment
Dominic reviews what you supplied and explains the next step. Missing context may mean there isn't enough evidence to say.
Use your own verified contacts
For money or account access, confirm through a route you already had and use the right approver.
Keep the record
A monthly summary of delivered work and open actions for the owner.
Built around your people.
Both include the desk, your House Rules, an "it happened" response sheet, ongoing education and a monthly record. Review minutes are separate from the included education, setup and reports.
Business Core
Up to 15 staff
- Message reviews for your whole team
- House Rules and an "it happened" response sheet
- Monthly lesson and handout; quarterly recorded refresher and authorized practice
- Monthly record for the owner
Included monthly: 4 cases or 40 review minutes a month, whichever comes first; follow-ups count toward the same case. See the shared allowance.
$499 today ($149 first month + $350 onboarding), then $149 a month. No automatic overage charges.
Business Plus
Up to 40 staff
- Message reviews for your whole team
- Everything in Core
- Live quarterly Zoom refresher
- New-hire orientation by arrangement
Included monthly: 8 cases or 80 review minutes a month. See the shared allowance.
$599 today ($249 first month + $350 onboarding), then $249 a month.
Founding clients: $99 a month for the first three months, onboarding waived
For the first five offices on Business Core: $99 a month for three months, then $149 a month from month four, with onboarding waived. See founding rates and checkout to see availability and the introductory checkout. The standard checkout buttons include the $350 onboarding charge. Plus plans are excluded. Honest feedback is welcome; reviews and publication are optional, and any published endorsement will disclose the discount.
Month to month, with 30 calendar days’ written notice. Final subscription charges are prorated; an earlier cancellation date confirmed by the customer portal is honored. Read cancellation terms. Optional extras by arrangement: in-person session $300 plus mileage, executive or board Zoom $150, co-branded monthly client alert $99 a month. None is required.
Rules your people can actually use.
In a 45-minute remote onboarding conversation we write your checking rules together and confirm the right response contacts.
A request to change payment details needs a call to a contact already on file, then the required internal approval. The sender's urgency, signature, logo or familiar voice cannot replace those checks.
Education keeps the habit familiar.
Short monthly lessons use situations staff actually face: a changed invoice, a fake sign-in page, a message from "the boss." Practical examples support discussion without shaming anyone.
Know the boundaries.
The desk reviews what you submit. It does not:
- Monitor accounts or filter email
- Approve payments or confirm bank ownership
- Recover money
- Provide technical incident response
- Claim to detect deepfakes; a familiar voice is not proof of identity
- Replace your IT provider; if they already cover this, I'll say so
Free scam guidance is also available from the AARP Fraud Watch Network Helpline. Read scope, privacy and availability.
Questions offices ask.
How fast do you reply?
Complete requests received by noon Eastern get a reply by 5 p.m. that business day; later requests are due by 5 p.m. the next business day. Monday–Friday, excluding observed U.S. federal holidays. Active, onboarded plans and available review allowances apply. No emergency or 24/7 service.
What if something already happened?
Don't wait for the desk. Call your bank's fraud line if money moved, or your IT or account provider if a password or access was shared. The response page has the order.
Can we send real emails for practice?
Practical discussion examples are included. Real practice emails to staff need the client's specific written approval first.
What counts as a case?
One suspicious request, transaction or incident, including related follow-ups within five business days of the latest substantive reply. See the full case definition. Extra review beyond the monthly allowance needs a written agreement; there are no automatic overage charges.
How do I cancel?
Month to month, with 30 calendar days’ written notice. Final subscription charges are prorated; an earlier cancellation date confirmed by the customer portal is honored. Read cancellation terms.
Start with a
conversation.
A free 20-minute call. Tell me how your office or community handles suspicious messages. We’ll see whether a desk would help.
Phone or Zoom. No purchase required.
Prefer email? desk@catchthebait.com
Or call (941) 529-7863.